In addition to traditional customer and market research, YouNet Media's Social Listening is an effective solution that helps Nestlé understand trends and customer interests as reflected in social media discussions. Through in-depth, real-time data analysis, we gain deeper insights into our customers, enabling us to connect with them at the right time, on the right channels, with the right messaging.

Ms. Tina Do

Marketing Director, Nestle Vietnam

"YouNet Media's social listening solution has enabled RMIT Vietnam to quickly identify potential issues and growth opportunities. With data from the SocialHeat tool, we’ve significantly improved our services. Additionally, SocialHeat has proven to be highly effective in crisis prevention and brand management."

Ms. Tran Tran

Communications Director, RMIT Vietnam

"Collaborating with the consulting and customer service teams at YouNet Media has truly highlighted the effectiveness of Social Listening in our social media communications. YouNet Media provided a flexible data collection and analysis solution, enabling us to stay ahead of industry dynamics and proactively mitigate brand crisis risks at VBL Vietnam."

Ms. Hanh Nguyen

Communication Director, VBL Viet Nam